By registering for and using this platform, you affirm and agree to the following:

Age Requirement

You are at least 15 years old as of the official date of publication of the app.

Student Status

You are a currently enrolled student at a recognized college or university and possess a valid and authentic college identification card (College ID).

College Verification

Your institution must be listed in our database. You are required to enter a valid college code at the time of registration. We reserve the right to independently verify your college enrollment and authenticity of the ID submitted.

Legal Capacity

You have the full right, power, and legal capacity to enter into and comply with these Terms and Conditions. If you are accessing the platform on behalf of an institution or other legal entity, you have full authority to bind them to these terms.

Compliance with Laws

You are not located in, under the control of, or a national or resident of any country subject to sanctions, embargoes, or similar legal restrictions. You also affirm that you are not prohibited by any applicable law, regulation, or order from using the services offered.

Truthful Representation

You agree that all information provided during registration and use of the platform is accurate, complete, and up to date. Submission of false or misleading information may result in immediate suspension or termination of your access to the platform, and may also carry legal consequences.

Right to Deny Access

We reserve the right to refuse, suspend, or revoke access to the platform to any user who, in our sole discretion, does not meet the eligibility criteria or is found to be in violation of these terms or applicable laws.

For the purposes of these Terms and Conditions, the following terms shall have the meanings ascribed to them below:

"Platform"

Refers to the mobile application, website, or any digital service operated by Batchmates, through which users can access its features, services, and content.

"User", "You", or "Your"

Means any individual who accesses or uses the Platform, including students, registered members, visitors, or any person acting on behalf of an institution.

"We", "Us", or "Our"

Refers to Batchmates, the operator and owner of the Platform, including its employees, agents, partners, and affiliates.

"Content"

Means all information, data, text, software, music, sound, photographs, graphics, video, messages, tags, or other materials uploaded, posted, transmitted, or otherwise made available through the Platform by any user.

"Services"

Refers to all the features, functionalities, resources, and tools provided via the Platform, including but not limited to user profiles, messaging, educational tools, networking opportunities, and any paid or free offerings.

"College ID"

Means a valid identity document issued by a recognized educational institution that verifies your current enrollment status as a student.

"College Code"

Refers to a unique identifier issued or accepted by us to verify your institution's eligibility and your association with it.

"Account"

Refers to the registered user profile created by you to access and use the Platform.

"Applicable Law"

Means any statute, law, regulation, ordinance, rule, judgment, order, decree, directive, or guideline having the force of law in the jurisdiction where the Platform is accessed or used.

By using this Platform, you acknowledge that all actions you take are done voluntarily and that you are responsible for your participation. This section outlines the principles and expectations around your use:

Voluntary Use

Your use of the app is entirely voluntary. No party, including Batchmates, compels you to download, register, or engage with the Platform.

Personal Use Only

The app is provided solely for your personal, non-commercial use unless expressly authorized in writing by Batchmates.

Autonomous Participation

Any tasks, features, or interactions you engage in are done of your own free will. Your activity is not considered employment, contract work, or part of any legal obligation.

Binding Action

All actions taken via your account will be deemed as performed by you. If someone else accesses your account, you are responsible for their actions unless proven otherwise.

Account Accuracy

You are required to provide accurate, truthful, and current information at the time of registration and during all usage of the app.

Respect for Other Users

You agree to treat other users with respect and integrity, refraining from harassment, bullying, or disruptive behavior.

Platform Integrity

You shall not attempt to hack, reverse engineer, extract source code, bypass authentication systems, or tamper with any aspect of the app or its services.

No Unauthorized Automation

You may not use bots, scripts, or automated systems to access or interact with the app.

Acknowledgment of Risk

You acknowledge that by using the app, especially during beta testing or community tasks, there may be technical glitches, experimental features, or temporary disruptions for which we are not liable.

By opting in to use this Platform, you agree to the following:

You have voluntarily chosen to engage with the Platform and its services without any coercion.
You will use the Platform exclusively for the purposes it was designed for, including verified student engagement, task participation, networking, learning opportunities.
You agree not to use the Platform for any unauthorized, unlawful, or unintended purposes, including but not limited to commercial exploitation, harassment, or disruptive activities.
Your participation in specific tasks, challenges, or features within the Platform reflects your informed consent and voluntary acceptance of the requirements and expectations related to those activities.
You acknowledge and accept that the Platform's scope may evolve, and you agree to use it in accordance with any updated purposes communicated by us.
You understand that misuse or use beyond the intended scope may lead to restriction or termination of your access.
You consent to the monitoring of your activity to ensure compliance with the Platform's intended use and these Terms.
You acknowledge that your use of the Platform does not create any employment, agency, partnership, or joint venture relationship with Batchmates.
You agree to receive communications related to your use and the Platform's updates, which are part of your voluntary participation.
You understand and accept any risks associated with engaging in tasks or activities provided through the Platform.
You agree that your personal data will only be processed in ways consistent with the Platform's purpose and our Privacy Policy.

To access certain features of the Platform, you must register for an account. This section outlines the requirements and your responsibilities regarding account security:

Account Creation

To use the Platform, you must create an account with accurate and up-to-date information, including required verification documents such as a valid college ID and college code.

Eligibility Verification

Submission of false or misleading information during registration or use may lead to immediate suspension or termination of your account.

Account Credentials

You are responsible for safeguarding your username, password, and any other login credentials. Do not share these with anyone.

Unauthorized Access and Notification

You agree to notify us immediately if you become aware of any unauthorized access, security breach, or suspected theft involving your account information.

Account Activity Responsibility

You are fully responsible for all activities that occur under your account, whether authorized or unauthorized.

Account Suspension and Temporary Disablement

We reserve the right to temporarily disable or suspend your account without prior notice if suspicious or violating activity is detected.
Temporary suspension may also occur due to maintenance, policy updates, or legal compliance requirements.
During suspension, access to the Platform may be limited or blocked.

Account Deletion by User

You may delete your account at any time via the app's settings or by contacting our support.
Upon deletion, your access to the Platform and associated services will end immediately.
Some data may be retained after deletion as required for legal, security, or business purposes as outlined in our Privacy Policy.

Account Reactivation

If your account was temporarily disabled or suspended, you may request reactivation by following the Platform's reactivation process or contacting support.
Reactivation is subject to verification and approval by us.
Accounts deleted by the user generally cannot be restored.

Protection Against Account Information Theft

We implement reasonable security measures to protect your account information from unauthorized access or theft.
However, you acknowledge that no method of transmission or storage over the internet is 100% secure.
We are not liable for losses arising from account theft, unless caused by our gross negligence or willful misconduct.

Multiple Accounts Prohibition

Unless expressly authorized, you shall not create or operate multiple accounts.

Security Updates

We may enhance security features, including requiring stronger passwords or multi-factor authentication, to protect your account. Your continued use indicates acceptance of these changes.

Prohibited Activities

You agree not to engage in activities that compromise the security of the Platform or other users' accounts, including hacking, phishing, or distributing malware.

By using the Platform, you grant Batchmates specific rights and permissions that are essential to deliver, personalize, and improve the services offered to you. These include:

Personalized Experience

You authorize us to use your submitted data (e.g., activity, preferences, college ID, profile inputs) to customize the app interface, suggest relevant tasks or content, and prioritize experiences tailored to your interests.

Relevance and Smart Engagement

You grant us the right to analyze your activity to recommend updates, improve feature relevancy, reduce redundancy, and ensure your dashboard or task feed stays meaningful to your academic and social environment.

Communication and Notifications

You give us permission to communicate with you via SMS, in-app notifications, emails, or other appropriate channels for the purpose of providing service updates, activity reminders, alerts, and essential notices related to your account or the Platform.

Inviting Friends on Your Behalf

With your prior consent, you authorize us to access your shared contacts or institutional connections to invite eligible peers (such as classmates or verified college contacts) to the Platform on your behalf, solely for network-building and engagement purposes.

Feedback and Feature Usage

You permit us to observe anonymized usage patterns and incorporate any feedback or bug reports you provide to help improve the functionality and usability of the Platform.

SMS Access

You grant permission to send transactional and service-based SMS messages for registration, authentication, reminders, or feature engagement. We do not access or read your SMS content.

Photo & Media Uploads

When enabled, you allow the Platform to request access to your device's camera or gallery for uploading profile photos, task-related media, or community engagement features. This access is limited to the app interface only and not used beyond the Platform.

Location Access (If Applicable)

You may grant limited access to your device's location (approximate or precise) only if a specific feature—such as geo-tagged tasks, localized communities, or verification—requires it. Location access is always optional and user-controlled.

Device-Level Permissions

Depending on your operating system (iOS or Android), the Platform may request permission to access notifications, background activity (for real-time updates), or limited internet usage. All permissions can be managed through your device's settings.

Revoking Permissions

You have the right to revoke any of these permissions at any time via your device settings or within the app. Doing so may affect the availability or performance of certain features.

Data Protection Compliance

All usage of data and permissions granted are governed by our Privacy Policy, ensuring compliance with applicable data protection laws and ethical practices.

No Unauthorized Commercial Use

None of the rights or permissions you grant us allow the sale or external transfer of your data for advertising or unrelated third-party marketing purposes.

We collect certain categories of data from you directly, indirectly through your use of the Platform, and via permissions you grant during your interaction with the app. This section outlines in full detail what information we collect, how it's collected, and under what circumstances.

1. Information You Provide Directly

1.1 Account Registration Data

When We Request It

At the moment you register for an account and create your user profile within the app.

Scope of Access

We collect the following information:

Full Legal Name: Used to identify you accurately within our system.
Mobile Phone Number: Verified using a One-Time Password (OTP) to ensure authenticity and prevent fraud.
Email Address: Used for communications, notifications, and password recovery. May be optional depending on app features.
College Code: A unique identifier provided by your educational institution, confirming your student affiliation.
Password: A credential you create, which we securely encrypt and store.

Purpose of Collection

To establish your identity and eligibility to use the app's services.
To secure your account by verifying mobile ownership and enabling authentication.
To facilitate communication between the app and you for transactional purposes, such as account updates and alerts.

Data Storage and Security

This data is stored encrypted both in transit and at rest on our secure servers.
Access is restricted to authorized personnel only under strict confidentiality agreements.
We do not sell or share this data with third parties for marketing or commercial purposes.

User Rights and Control

You may update your profile information except for verified mobile number and college code, which require re-verification to ensure ongoing compliance.
You have the right to request deletion of your account and personal data, after which all your data will be permanently erased, subject to legal retention obligations.
You may opt to temporarily disable your account, suspending data processing until reactivation.

1.2 Eligibility and Verification Data

When We Request It

During initial onboarding and periodically for compliance checks or re-verification requests.

Scope of Access

Photo or Scan of College ID: To verify student status.
Academic Year or Batch Details: To confirm eligibility and app access rights.
Institution Name and College Code: To match your profile with the educational institution.

Purpose of Collection

To ensure compliance with age (minimum 15 years) and student status requirements.
To restrict app access strictly to eligible users, maintaining platform integrity.

Data Storage and Security

Verification data is stored securely and access is highly restricted.
The data is used only for verification and never shared externally without explicit consent.
Retained only as long as necessary to confirm eligibility or comply with legal obligations.

User Rights and Control

You may request access to your verification data and request corrections if inaccurate.
You may withdraw consent for continued processing, but this may result in suspension or deletion of your account.

1.3 Profile Enrichment and Voluntary Information

When We Request It

When you voluntarily provide additional information to personalize your profile.

Scope of Access

Profile photographs or avatars.
Optional personal details such as interests, bio, or contact preferences.

Purpose of Collection

To enable personalized content delivery and enhance community interactions.
To allow other users to identify and connect with you in a meaningful way.

Data Storage and Security

Voluntary profile data is stored encrypted and protected by access controls.
Used exclusively within the app environment and never sold or used outside the platform.

User Rights and Control

You have full control to edit, remove, or withhold any voluntary profile information at any time.
You may set privacy preferences controlling who can see your profile enrichment data.

1.4 Task Engagement Data

When We Request It

Continuously during your interaction with app features.

Scope of Access

Records of task participation and completion.
Time spent on tasks, responses, uploads, or other user-generated content related to tasks.

Purpose of Collection

To measure engagement and participation for both user feedback and app improvement.
To tailor task recommendations based on your history and preferences.

Data Storage and Security

Engagement data is stored securely, often in aggregated, anonymized form for analytics.
Personal identifiers are separated from analytic datasets where possible to enhance privacy.

User Rights and Control

You can view your own participation records within the app.
Opting out of tasks or limiting participation restricts collection of engagement data related to those tasks.

1.5 User-Initiated Communication Data

When We Request It

When you send messages, feedback, or inquiries through the app's communication features.

Scope of Access

The content of your messages.
Associated metadata such as timestamps and message status.

Purpose of Collection

To provide customer support and respond to your requests or issues.
To maintain communication history to improve service quality.

Data Storage and Security

Communications are stored encrypted and accessible only to authorized support personnel.
Retained for a reasonable period to comply with legal and operational needs.

User Rights and Control

You may request deletion of your communication data where applicable.
Communications are subject to legal retention if required by law.

1.6 Referral Data

When We Request It

When you use app features to invite friends or share referral links.

Scope of Access

Contact information you provide or select for invitations (e.g., phone numbers, emails).Status of referral acceptance and subsequent user registration.

Purpose of Collection

To facilitate social sharing features and expand the user base organically.
To track referral program metrics where applicable.

Data Storage and Security

Referral contact data is stored securely and used exclusively for the purpose of sending invitations.
We do not add referral contacts to any marketing lists or share with third parties.

User Rights and Control

You can revoke permission to access your contacts at any time.
You have control over who receives referral invitations and may manage or delete referral history.

2. Information We Collect Automatically

2.1 Usage and Behavioural Data

When and How We Collect This Data

We automatically collect data about your interactions with the app in real-time, from the moment you open the app until you close or log out. This includes tracking navigation pathways, features used, frequency and duration of usage, and interaction events such as taps, clicks, and scrolls.

Specific Data Points Collected

App screens and pages visited
Number of times features or functions are used
Duration spent on specific activities or content
Patterns of engagement such as sequences of actions or pauses

Purpose and Legal Basis

Purpose: To analyze usage trends and behavioral patterns, allowing us to optimize user experience, enhance interface design, and deliver personalized content or suggestions tailored to your habits. Legal Basis: Data collection is based on legitimate interests, balanced against your privacy rights, and conducted only as necessary for app performance enhancement.

Data Processing and Storage

Behavioral data is collected through secure logging mechanisms and stored in encrypted databases.
Data is anonymized or pseudonymized wherever possible to reduce direct personal identification risk.
Aggregated data is used for statistical analysis to improve app functionality and detect anomalous patterns indicating misuse or fraud.

Data Sharing and Third Parties

We do not sell or trade this data.
We may share anonymized aggregated data with trusted analytics service providers under strict contractual confidentiality and security clauses.

User Rights and Controls

You may request detailed information about what usage data we hold on you.
Where applicable, you can opt out of certain tracking features or limit behavioral data collection via app settings or device privacy options.
Disabling this data collection may reduce personalized app features and performance insights.

2.2 Technical and Device Metadata

Collection Methodology

Technical and device metadata is automatically collected when you access or interact with the app to ensure optimal functionality and security.

Details of Data Collected

Device model, manufacturer, and hardware specifications
Operating system type and version
App version and build number
Unique device identifiers such as device ID, advertising ID, or IMEI
Network information including IP address, connection type (Wi-Fi, cellular), and mobile carrier
Time zone, language, and regional settings

Purpose and Justification

To ensure compatibility and smooth performance across diverse hardware and software environments.
To facilitate debugging and technical support, identifying device-specific issues.
To monitor security threats, detect unauthorized access attempts or app misuse.

Security Measures

This metadata is stored in encrypted formats on secured servers.
Access is restricted to technical teams and limited by role-based permissions.
Data retention policies limit storage duration to the minimum necessary for technical support and security monitoring.

Sharing and Disclosure

Device metadata may be shared with third-party service providers who assist in app analytics, security, or crash reporting, all bound by strict data processing agreements.
No device metadata is used for targeted advertising or sold to third parties.

User Controls

Collection of device metadata is necessary for app operation but can be limited by adjusting device privacy settings (e.g., disabling advertising IDs or location services).
You may review and control permissions granted to the app via your device settings.

2.3 Crash Reports and Diagnostic Logs

Collection Circumstances

When the app experiences an unexpected error, crash, or abnormal termination, diagnostic data is automatically collected and transmitted for troubleshooting.

Types of Data Included

Error messages and codes generated by the app
Logs capturing app state and memory usage at the time of failure
CPU and system resource utilization statistics
Device and OS information relevant to diagnosing the crash

Purpose and Legal Grounds

To identify root causes of crashes or failures.
To improve app stability, reliability, and future updates.
Based on legitimate interest to maintain and improve service quality.

Data Management Practices

Crash reports are transmitted securely over encrypted channels.
Stored data is accessible only by authorized technical staff engaged in maintenance.
Data retention aligns with troubleshooting needs; obsolete reports are deleted regularly.

User Consent and Opt-Out

Users are informed during onboarding about automatic crash reporting.
Most devices allow users to opt out of sending diagnostic data, which may limit our ability to identify problems.
We respect and honor opt-out requests and do not collect crash data from those users.

2.4 Session and Log Data

Data Collection Overview

Throughout each app session, detailed logs are created capturing session start and end times, user actions, and relevant metadata.

Specific Data Points

Timestamps of login, logout, and app foreground/background transitions
IP addresses and approximate geolocation derived from network data
Actions performed such as task completions, message sending, and settings changes
Any failed login attempts or suspicious activity patterns

Purpose of Collection

To maintain account security, detect unauthorized or suspicious access attempts.
To ensure proper app functionality and assist in troubleshooting user-reported issues.
To comply with legal and regulatory obligations including fraud prevention and audit trails.

Data Security and Retention

Session logs are encrypted and stored with strict access controls.
Retention periods comply with legal requirements and internal policies balancing operational needs and privacy protection.
Logs are routinely reviewed for security monitoring and anomaly detection.

User Rights and Transparency

Users may access activity logs related to their account upon request where feasible.
Session data collection is fundamental for app security and operation and cannot be fully disabled without affecting service usability.
Any suspicious or unauthorized access identified from session logs triggers immediate security measures including notification to the user.

3. Information Collected via Permissions (User-Granted)

We access sensitive device features only after asking for permission, and only when necessary for specific features:

3.1 Limited Access to Gallery / Photo Library

We only request access to your device's gallery or photo library when necessary and with your explicit permission, for specific actions that enhance your experience or are essential for participation.

When We Request Access

To upload a profile picture for your account
To submit media (photos or screenshots) as part of a task, challenge, or verification process
When you choose to share something visually within a permitted activity or feature.

Scope of Access

Access is temporary and limited to the session in which you explicitly grant it.
We do not have continuous or background access to your gallery.
We cannot browse, scan, or index your device's storage.
You are in control of which file(s) to select and upload; the app cannot select files on your behalf.

Storage and Usage

Uploaded photos are securely transmitted to our servers.
Images are used only for the intended purpose (e.g., profile display, task validation).
All uploaded content is subject to the guidelines and terms described in your user agreement and may be removed if it violates our policies.

Revoking Permission

You can disable gallery access anytime through your device's permission settings.
If you revoke access, features requiring image upload may no longer function as intended.
We never access your camera roll, albums, or storage folders without consent. Your privacy is respected by design.

3.2 SMS Access Permissions

When We Request It

We request permission to access your SMS capabilities only when you use specific app features that require sending or receiving SMS messages, such as verification codes, two-factor authentication, or certain communication functions within the app.

Scope of Access

Ability to read incoming SMS messages containing verification codes (only if you consent).
Ability to send SMS messages on your behalf for app-related communication.
Access limited strictly to SMS features used by the app; no access to SMS unrelated to app functions.

Why We Collect It

To enable seamless user authentication and verification processes.
To facilitate important app communications securely and promptly.
To enhance your experience by automating code entry or communication tasks related to app usage.

Storage and Usage

SMS content is not stored permanently; verification codes are used only transiently for authentication purposes.
We do not read or store SMS messages unrelated to app verification or functions.
SMS-related data is handled with strict confidentiality and encrypted transmission.

Your Control

You may choose not to grant SMS access permission; however, some features like automatic code verification may then require manual input.
You may revoke SMS permissions anytime via your device's app permissions settings.
We encourage reviewing app permissions regularly to maintain control over your data.

3.3 Location Access Permission

When We Request It

Location access is requested only for app functionalities that require geolocation data, such as task recommendations based on your location, location-based reminders, or social features involving nearby users.

Scope of Access

Precise GPS coordinates (latitude and longitude).
Network-based location data derived from Wi-Fi or cellular towers.
Location data used only when the app is active or as explicitly permitted by you.

Why We Collect It

To provide personalized, location-relevant content and services.
To enhance navigation features or proximity-based interactions within the app.
To improve app safety features like emergency alerts or geo-fencing tasks.

Storage and Usage

Location data is encrypted and stored only for the duration necessary to fulfill its purpose.
Data is not shared with third parties for advertising without explicit consent.
Aggregated and anonymized location data may be used to improve app services broadly.

Your Control

You have full control to grant or deny location permissions at any time through device settings.
You may select 'Allow only while using the app' or 'Deny' based on your comfort level.
Disabling location access may limit or disable certain app features reliant on geographic data.

3.4 Contact Access Permissions

When We Request It

Access to your contact list is requested only if you choose to use app features that involve inviting friends, sharing content, or connecting with people you know.

Scope of Access

Reading contacts' names and phone numbers or email addresses.
Access limited strictly to facilitate in-app social functions or referrals.
No contact information is stored permanently without your explicit consent.

Why We Collect It

To allow easy invitation of friends and contacts to join or engage with the app.
To enhance social connectivity features such as friend-finding or task collaboration.
To simplify sharing or referral processes within the app environment.

Storage and Usage

Contact data is accessed only temporarily during the relevant operation.
We do not sell, rent, or share your contacts with third parties for marketing purposes.
Contact information is handled securely and deleted promptly after use unless otherwise agreed.

Your Control

You may deny or revoke contact access permission anytime via device or app settings.
Choosing not to provide contact access will disable related social features but does not affect core app usage.
We respect your privacy and require your explicit consent for all contact-related operations.

3.5 Push Notification Permissions

When We Request It

We request your permission to send push notifications to keep you informed about important app updates, task reminders, friend invitations, or other relevant communications.

Scope of Access

Ability to send notifications to your device's notification center
Notifications may include alerts, badges, sounds, and message previews depending on your device settings

Why We Collect It

To notify you about app updates, new features, or scheduled tasks
To send reminders for pending or upcoming volunteer actions or responsibilities
To deliver important account-related alerts such as security notices or service interruptions

Storage and Usage

Notification preferences and tokens are stored securely and used solely to deliver messages
We do not share your notification tokens with third parties except service providers assisting in message delivery under strict confidentiality agreements

Your Control

You can enable or disable push notifications at any time via app settings or device notification preferences
You may customize the types of notifications you receive or mute them temporarily
Disabling notifications will not restrict app functionality but may limit timely updates and reminder

3.6 Inferred or Derived Data

When and How We Collect This Data

We infer your preferences based on your interactions within the app. For example, when you favorite certain tasks, spend more time on specific content, or engage with particular app features, we analyze this behavioral data to model your interests and preferences.

Scope of Data Collected

Interaction data such as task favorites, clicks, and time spent on various activities
Usage patterns that reveal your topic or task preferences
Implicit feedback derived from your engagement rather than explicit input

Purpose and Legal Basis

To personalize your app experience by showing more relevant tasks, challenges, and filters tailored to your interests
To enhance user satisfaction and engagement by aligning content with your inferred preferences
Based on legitimate interest, with safeguards to respect your privacy and data rights

Data Processing and Storage

Preference data is processed using algorithms that do not require storing explicit personal identifiers
Data models are updated continuously to reflect your evolving usage patterns
Stored securely with encryption and limited access only to necessary system components

User Control and Transparency

You may opt out of preference-based personalization through app settings, understanding that this may affect content relevance
We provide clear information about how your interaction data influences your app experience
Preference models do not expose your personal data outside of the app environment

3.7 User Segmentation

When and How We Categorize Users

We segment users into categories such as 'new user,' 'high activity,' or 'task-oriented' based on behavioral metrics and app usage data.

Scope of Data and Criteria Used

Frequency of app usage, task completion rates, and engagement levels
User status indicators (e.g., new registrant, long-term user)
Interaction patterns that suggest usage preferences or behavior traits

Purpose and Legal Basis

To optimize feature rollouts, ensuring new functionalities are targeted effectively
To conduct A/B testing or pilot feature releases with relevant user groups
To improve app performance and usability tailored to user segments
Processing is justified under legitimate interests and compliance with privacy regulations

Data Management and Security

Segmentation data is anonymized wherever possible and stored with strict security measures
Access is limited to product and development teams responsible for feature testing and deployment
Segments are reviewed regularly to maintain accuracy and relevance

User Rights and Controls

Users have the right to inquire about their segmentation status and data use
Opt-out mechanisms are provided for participation in A/B testing or experimental features where applicable
Segmentation does not involve sharing of identifiable personal information externally

3.8 Statistical Usage Data (Aggregated and Anonymized)

Nature of Data Collected

We collect de-identified, aggregated data summarizing overall app usage, which cannot be traced back to any individual user.

Types of Data Included

Aggregate counts of task completions, feature usage, and engagement metrics
Statistical summaries of user demographics (age ranges, geographic distribution) without personal identifiers
Aggregate flow data showing common navigation paths and feature popularity

Purpose and Legal Basis

To generate internal dashboards and reports that inform app design and community management
To monitor overall engagement trends and identify areas for improvement
Use of fully anonymized data exempts this processing from personal data regulations, ensuring user privacy

Data Handling and Protection

Aggregated data is generated through secure data processing pipelines with anonymization protocols
Stored in encrypted, access-controlled environments accessible only to authorized personnel
Aggregated reports shared within the organization exclude any personal or identifiable information

Transparency and User Rights

Users are informed of the use of anonymized data for product improvement purposes
No individual user data is included in aggregated datasets
Users can contact support for clarifications on how aggregated data is managed

3.9 Development & Testing Use

Nature and Use of Data

For quality assurance (QA), product testing, and feature simulations, we create dummy or anonymized datasets derived from real user data.

Scope and Purpose

Datasets are stripped of all personal identifiers and sensitive information before use
Used exclusively internally by development and testing teams to simulate real-world app conditions
Ensures new features and updates function correctly without compromising user privacy

Data Security and Confidentiality

Test datasets are stored separately from production data with additional security controls
Access is limited strictly to authorized development personnel under confidentiality agreements
No test data is shared or used for purposes outside development and testing

User Protections and Compliance

We maintain compliance with all applicable privacy laws regarding data anonymization and use
Anonymization processes are regularly reviewed to ensure irreversibility and data protection
Users' original personal data remains fully protected and unaffected by development testing activities

3.10 Sensitive Information (We Do NOT Collect)

Our Commitment to Privacy and Security

We recognize the importance of protecting highly sensitive personal information. To safeguard your privacy and maintain the highest standards of data security, we explicitly do not collect or store certain categories of sensitive information under any circumstances.

Categories of Sensitive Information We Exclude

Aadhar or National ID Numbers: - We do not request, store, or process any government-issued identification numbers such as Aadhar cards, Social Security numbers, or other national identity numbers. - This ensures that your national identity information remains private and is not subject to app-related data handling risks.

Biometric Data

The app does not collect biometric identifiers or authentication data such as fingerprints, facial recognition data, iris scans, or voiceprints.
We avoid any form of biometric processing to prevent misuse or unauthorized access to sensitive personal physical identifiers.

Financial and Payment Details

We do not collect or store any financial information, including bank account numbers, credit/debit card details, payment credentials, or transaction histories.
Any payments or financial interactions you perform are handled securely by trusted third-party payment processors outside the app's data environment.

Call Logs

The app does not access, collect, or monitor your call history, including incoming, outgoing, or missed calls.
This restriction maintains the confidentiality of your telecommunication activities and ensures we respect your communication privacy.

Background Activity and Clipboard Data

We do not monitor or collect data from background activity running on your device, nor do we access clipboard data where you may copy sensitive information.
This protects you from unauthorized data capture when the app is not actively in use or when handling temporary clipboard content.

Device Root or Jailbreak Status

The app does not collect information regarding whether your device is rooted (Android) or jailbroken (iOS).
This ensures that your device security status remains confidential and is not used for profiling or limiting app access.

3.11 Why We Do Not Collect This Information

To minimize privacy risks and reduce potential data breach impacts
To comply with relevant data protection laws and regulations that require special handling of sensitive data
To build user trust by limiting data collection strictly to what is necessary for app functionality and improvement

3.12 Your Assurance and Control

Control: You can access, edit, download, or request deletion of your data anytime through account settings or by emailing [connect@batchmates-app.com].

You can be confident that your highly sensitive personal and device-related data is not processed or stored by us
Should any feature require sensitive data in the future, explicit user consent and clear disclosure will be provided before collection
We continuously review and update our data collection policies to align with best practices and regulatory requirements

All data handling practices follow our Privacy Policy and applicable data protection laws. Your data is never sold, rented, or disclosed to unaffiliated third parties without consent.

We personalise your experience to deliver more relevant, engaging, and helpful content, services, and suggestions. Our personalisation systems are designed to benefit your experience — not exploit it. At the same time, we understand the potential risks of over-personalisation and are committed to acting responsibly, transparently, and ethically.

1. Purpose of Personalisation

We personalise the app to:

Recommend educational content, services, or updates based on your interests
Tailor your learning journey and navigation based on previous usage
Improve discoverability and reduce friction within the user interface
Provide relevant reminders, progress nudges, or time-sensitive content

2. Data Used for Personalisation

To deliver these experiences, we may process the following:

Profile data you provide (e.g., name, role, interests, goals).
Interaction data such as content viewed, skipped, saved, or completed.
Device and technical data (e.g., app version, OS, screen size).
Location data, where explicitly permitted by you.
Feedback mechanisms, like ratings, likes, or feedback forms.
Aggregated behavioral trends, used to improve models and systems.

Note: Where feasible, we use anonymised or aggregated data to protect individual privacy.

3. Risk-Aware Personalisation

We recognize that personalisation, if not designed with care, may:

Reinforce narrow exposure to ideas ("filter bubbles")
Lead to content repetition or psychological fatigue
Unintentionally shape user beliefs or behaviors beyond intended scope

Mitigation Strategy

To mitigate this, we:

Apply diversity filters to ensure a range of topics and content are shown
Conduct bias audits and behavioral testing to monitor system impact
Review personalization algorithms periodically to detect manipulation loops or systemic drift

4. Our Rights and Limits under Personalisation

While we design our personalisation systems to enhance your experience, we also retain certain rights and responsibilities to ensure they are used ethically, safely, and lawfully.

We Reserve the Right To:

Modify, suspend, or disable personalisation features temporarily or permanently in the event of: Legal/regulatory change, Detection of manipulation/bias, Crisis events.
Update or recalibrate personalisation models without prior notice if it serves platform integrity or user safety
Throttle or neutralize personalisation for flagged accounts or sensitive user segments to prevent potential harm
Use aggregated or anonymised data derived from personalised experiences to improve app performance, without linking it back to you personally
Decline to personalise certain types of content (e.g., highly sensitive categories) as a matter of policy

Our Limits:

We do not sell your personal data to third parties
We do not profile users based on sensitive personal attributes (e.g., religion, health status, or political beliefs) unless explicitly required for safety and with your informed consent
We do not make automated decisions that have a legal or similarly significant impact on you without a human-in-the-loop, where required by law

5. Your Control and Rights under Personalisation

You remain in control of how your data shapes your personalised experience. We provide you with transparent options and safeguards to manage personalisation on your terms.

You Have the Right To:

View and manage personalisation settings in your account at any time
Opt out of non-essential personalisation, such as optional recommendations, behavioural targeting, or in-app nudges
Disable location-based personalisation by turning off location access from your device or in-app settings
Request access to your personalisation data, including what is collected, how it is used, and the logic behind major personalisation decisions (where feasible)
Request correction or deletion of your personal data as per our Privacy Policy and applicable laws
Reset or reconfigure your personalised experience, allowing you to start fresh or de-bias your feed

We Empower You By:

Providing clear explanations ("Why am I seeing this?") for personalised recommendations where applicable
Enabling choice at the point of data collection or preference selection
Giving you tools to temporarily pause personalisation if desired
Informing you of significant changes to personalisation practices that could affect your experience or rights

6. Transparency and Accountability

We commit to regular internal reviews of our personalisation models
Where feasible, we will explain major personalisation decisions
We may share summary reports of how our algorithms and systems are evolving
We welcome your feedback and challenges to improve fairness, inclusivity, and control

This section outlines the features available within the App, their intended purpose, limitations, and our respective rights and responsibilities as provider and user. It aims to ensure both transparency and operational flexibility while setting clear expectations.

1. Description of App Features

The App is designed to deliver a range of interactive, educational, and supportive tools to help users achieve their goals. These may include (but are not limited to):

Content Discovery & Recommendations: AI-driven or curated suggestions based on user preferences and engagement.
Learning Modules or Journeys: Structured content flows, lessons, or courses based on user-defined objectives.
Progress Tracking Tools: Dashboards, goals, habits, reminders, and learning analytics.
Gamified Elements: Quizzes, challenges, badges, or motivational prompts.
In-App Notifications & Messaging: Contextual alerts, suggestions, and updates to improve engagement or provide guidance.
Personalisation Settings: Tools that adapt the user experience based on input, activity, and preferences.
User Profile and Account Management: Ability to configure, update, and manage your account and data.
Support Features: Access to help articles, chat interfaces, or human support (where offered).

Note: Not all features may be available to all users, devices, or regions.

2. Availability and Limitations

We strive to provide continuous access to features, but make no guarantees regarding:

Feature uptime or error-free performance
Availability across all regions or platforms
Compatibility with all devices, operating systems, or app versions
Uninterrupted access during system maintenance, upgrades, or unexpected outages

We reserve the right to limit or suspend features for performance tuning, compliance, or security.

3. Our Right to Modify, Limit, or Discontinue Features

We may, at our sole discretion, without prior notice or liability to users:

Introduce new features or sunset existing ones
Modify the functionality, appearance, or interaction model of any feature
Limit feature access based on user tier, location, usage, risk, or compliance needs
Merge, rebrand, or integrate features with new tools or services
Temporarily disable features for security, legal, or ethical reasons

This ensures we can improve the platform, respond to law, or adapt to emerging technologies without breaching this agreement.

4. Beta, Experimental, or Preview Features

Some features may be labelled or released as: Beta, Experimental, Limited Access, Preview, or Early Access. Such features:

May be unstable, incomplete, or unsupported
Are subject to change or removal at any time
Are provided "as-is" without warranties or guarantees
May collect usage or feedback data to improve future releases
May require you to opt in, and may be subject to additional terms

5. Third-Party Services and Dependencies

Some features depend on external tools or integrations (e.g. Authentication, CDNs, Video hosting, Analytics, AI APIs). While we vet our third-party partners, we do not control or guarantee:

Their uptime
Their data handling
Their security or privacy practices
Their compliance with your local laws

Use of third-party tools is at your discretion and subject to their own terms and policies.

6. Interpretation and Intended Use of Features

All features are designed with a specific purpose, and we provide documentation or cues to explain that purpose clearly. Users must:

Use each feature only as intended
Avoid speculative, misleading, or manipulative interpretations of how features work or what they imply
Not assume hidden meanings, endorsements, guarantees, or promises from any automated or content-based interaction

Important: Misinterpretation of a feature's design or outcome does not create a right to compensation, apology, or platform alteration — unless the feature violates law, policy, or safety standards.

7. Objection, Sensitivity, and User Discomfort

If you find a feature confusing, ethically troubling, emotionally distressing, or misaligned with values, you may contact us to report your concern, request clarification, or suggest modification. However:

User objections do not automatically require platform change
We reserve full creative, legal, and operational discretion
Platform decisions will consider user safety, regulatory compliance, and broader impact

8. User Responsibility in Feature Usage

You agree to:

Use all features within their described purpose
Not misuse, automate, overload, or extract data from features
Avoid using features to mislead, impersonate, manipulate, or exploit others
Report vulnerabilities, bugs, or misuse responsibly through our official channels

Failure to comply may result in warning or content removal, temporary or permanent feature access restriction, or suspension/termination of your account.

9. Feature Disputes and Platform Final Say

In cases of confusion, disagreement, or complaint regarding features:

We will investigate where necessary and reply where appropriate
Final interpretation of the feature's purpose, scope, and compliance lies with the platform
Legal claims must be based on verifiable violation, not subjective dissatisfaction or misinterpretation

This ensures the App remains adaptable and stable while acknowledging your right to transparency and fairness.

No Payment Required

All services on the Batchmates platform are currently provided completely free of charge. There are no:

Subscription fees
Premium memberships
Pay-per-feature charges
Hidden costs
In-app purchases

Future Monetization

Should we introduce paid features or services in the future:

We will provide at least 15 days advance notice to all users
Existing free features will remain free
You will have the option to opt-in to any paid services
Updated Terms of Service will be provided
You will not be automatically enrolled in any paid service

No Financial Information Collected

As we do not process payments:

We do not collect credit card or banking information
We do not store any financial data
We do not process any monetary transactions
Third-party payment processors are not involved

This clause explains the ownership, usage rights, and licensing terms that apply to all content associated with the App — including content created by users, generated by the system, or hosted on the platform.

1. User-Generated Content

You retain full ownership of any content that you submit, post, display, upload, transmit, or otherwise make available via the Service ("User Content"). This includes text, media, profile information, feedback, comments, and any data you voluntarily share through the platform. We do not claim ownership of such content, nor do we take responsibility for how you choose to share or use it elsewhere. You remain fully responsible for all consequences related to your submitted content.

2. License You Grant Us

By submitting, posting, displaying, or communicating User Content on or through our App, you grant us a non-exclusive, royalty-free, worldwide, transferable, and sub-licensable license to:

Use, reproduce, host, store
Modify, adapt, format, or translate
Distribute, publicly perform or display
Create derivative works from such content
Communicate or publish it across any media format, device type, or distribution channel, whether now known or developed in the future

This license is for the sole purpose of operating, developing, improving, marketing, and providing the Service — including its associated features such as personalization, analytics, recommendation, or advertising.

3. Warranties Regarding Your Content

You represent and warrant that:

You own or have secured all necessary rights, licenses, and permissions to submit or post any User Content.
Your content does not infringe on the intellectual property or proprietary rights of any third party.
You are solely responsible for any legal consequences of posting such content, including claims related to copyright, defamation, privacy, or trademark infringement.

We are not responsible for verifying the originality or legality of user-submitted content.

4. Profile Visibility and Social Interactions

By using the App, you agree that we may display your:

Username, profile picture, and user ID
Social interactions, such as likes, follows, shares, or comments
Relationships to other accounts or content

These may appear in connection with organic or sponsored content, offers, or accounts you follow or engage with — without compensation to you. Visibility is always limited to users who already have permission to view the relevant content or interactions. We will honor your in-app visibility and ad preference settings at all times.

5. Platform Content and Ownership

All platform-provided materials, including but not limited to:

App design, layout, branding, and code
Visual, audio, or textual content created or licensed by us
Proprietary features and templates are owned by us or licensed to us.

These materials are protected by copyright, trademark, and other applicable laws. You are granted a limited, non-exclusive, non-transferable, revocable license to access and use this content strictly within the boundaries of the Service for personal, non-commercial purposes. You may not: - Copy, sell, reproduce, modify, distribute, or exploit this content - Create derivative works without express written permission

6. Updates and Automated Delivery

You agree that, subject to the terms set by your device's operating system, we may automatically download and install updates or enhancements to the App on your device — with or without notifying you. These updates may improve security, functionality, compatibility, or fix bugs.

7. Feedback and Suggestions

Any feedback, suggestions, ideas, or comments ("Feedback") you voluntarily provide to us regarding the App or its features shall be deemed non-confidential and non-proprietary. You grant us the unrestricted right to use, reproduce, modify, or commercialize such Feedback without obligation to acknowledge or compensate you.

8. Content Removal and Retention

We may remove User Content at our discretion for violating our Terms or legal requirements. Removed or deleted content:

May remain in backup or archival systems for a limited time
May persist in anonymized or aggregate data sets used for analytics
Will not be returned or recoverable by the user after deletion from the active system

9. Intellectual Property Violation Claims

If you believe your intellectual property rights have been violated, you may contact us with a formal notice at [connect@batchmates-app.com]. We will review such claims and may, at our discretion:

Remove infringing content
Restrict offending accounts
Comply with applicable takedown obligations under law (e.g., DMCA equivalents)

(With alignment to India's IT Rules, 2021 and the EU Digital Services Act, 2022)

1. Scope of Moderation

We moderate all user-generated content, including posts, comments, media, bios, usernames, or messages. This is done to:

Protect users and platform integrity
Comply with national and international legal obligations
Prevent misuse, abuse, or harm on the platform

2. Prohibited Content (Aligned with India's IT Rules, 2021 and EU DSA)

You may not post, upload, transmit, or share any content that:

Is obscene, pornographic, defamatory, or racially or ethnically objectionable
Threatens the unity, integrity, defence, security, or sovereignty of India (as per Rule 3(1)(b))
Promotes hate, terrorism, violence, or illegal activity
Violates intellectual property or proprietary rights of any person
Spreads misinformation or disinformation (EU DSA emphasis)
Constitutes targeted harassment or doxxing
Deceives or misleads about the origin of messages (e.g., impersonation, deepfakes)
Infringes upon data protection or privacy laws

Under Indian law, especially Rule 3(1)(d), we are required to take down unlawful content within 36 hours of receiving actual knowledge via grievance redressal or court/authority orders.

3. Grievance Redressal and Appeals (India IT Rules Specific)

For users located in India:

We appoint a Grievance Officer, whose name and contact details are published on our Grievance Mechanism page.
You may lodge complaints regarding content takedown or user actions.
The Grievance Officer will acknowledge your complaint within 24 hours and respond within 15 days, as mandated by the IT Rules.

4. Notice and Action (EU DSA Compliance)

For users in the EU:

We comply with notice-and-action mechanisms as per Articles 14 and 15 of the DSA.
Any user, trusted flagger, or public authority may notify us of illegal content via our public content reporting mechanism.

Our Obligations

Promptly assess the report
Inform the reporting party of action taken (accepted, rejected, removed, restricted, or suspended)
Give reasons for moderation action taken, if applicable
Allow users to challenge or appeal the decision

5. Automated Tools and Transparency

As required by the EU DSA:

Any automated moderation (e.g., keyword filters or AI-based flagging) will be transparently disclosed.
Users will be informed when content is removed or restricted due to automated tools.
We publish periodic transparency reports about moderation practices, complaints received, and actions taken.

6. User Appeals and Legal Remedies

Users have the right to:

Appeal any moderation decision through our in-app grievance or support channels
If located in the EU, escalate unresolved disputes to certified out-of-court dispute settlement bodies as mandated under the DSA
If located in India, escalate disputes to the Grievance Officer or applicable statutory body (e.g., Ministry of Electronics and IT)

7. Retention and Law Enforcement

As required by Indian IT Rules and EU DSA, we retain metadata and moderated content logs for a legally defined period (e.g., 180 days in India)
We may disclose such information to government agencies or regulators upon valid legal request
We are not liable for content that was hosted temporarily or in good faith before takedown

8. Trusted Flaggers and Public Authorities (EU Specific)

We work with EU-recognized Trusted Flaggers, whose reports are processed with priority
Public authorities may directly notify us of illegal content under Article 9 of the DSA

Legal References

India: Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021
EU: Digital Services Act (Regulation (EU) 2022/2065)

1. Limitation of Liability: Real-World Implications from Digital Interactions

While our platform enables digital expression, communication, and interaction, we recognize that some digital behaviors may have unintended consequences in the real world. However, we are not responsible for every digital action or behavior that may result in external impact. We expressly limit our liability as follows:

1. Digital Origin, Real-World Consequences

While real-world consequences may arise from digital interactions (e.g., emotional responses, interpersonal conflicts, public reactions), the platform:

Does not control how content is interpreted by others.
Cannot predict or prevent all user behavior.
Does not bear responsibility for offline outcomes unless such outcomes were the direct and foreseeable result of a platform error or policy violation.

2. Not Responsible for User Intent or Reaction

We do not endorse, validate, or moderate personal intent behind digital posts unless flagged and found in breach of our policies.
We cannot be held liable for how others react to digital content or interactions on our platform.

3. We Are a Digital Medium, Not an Actor

The platform serves as a neutral medium, not a publisher, editor, or participant in user interactions.
Users bear responsibility for their conduct, expression, and outcomes beyond the platform's digital boundaries.

4. Reasonable Safeguards Are in Place

We enforce content guidelines, reporting systems, and moderation protocols.
However, we do not guarantee immunity from misuse, misinterpretation, or escalation of online content into offline effects.

5. No Liability for Indirect or Unforeseeable Harm

We are not liable for any indirect, consequential, or unforeseeable harm (mental, emotional, physical, reputational, financial) that arises outside the scope of platform usage.

Statement

"We are not liable for any digital behavior or interaction occurring on the platform that, while within our service domain, may result in unintended real-world consequences. Users are solely responsible for their actions, and we disclaim any liability for emotional, physical, reputational, or social outcomes that arise from digital engagements, unless such outcomes are a direct consequence of a breach in our platform's core systems or moderation protocols."

2. Non-Interference and Limitation of Accountability in User Relationships

Our platform facilitates digital interaction, discovery, and communication between individuals, groups, or communities. However, we do not interfere in, nor are we accountable for, the nature, quality, intent, or consequences of the connections formed through this platform.

Scope of Non-Interference

We do not monitor, guide, or influence user conversations or relationships beyond what is required to enforce our content and safety policies.
We do not involve ourselves in the personal, social, or legal outcomes of interactions between users, whether direct or indirect.

No Responsibility for Chaos or Conflict

If any individual, group, or entity initiates contact through the platform and proceeds to create chaos, harm, conflict, or distress in their own or others' lives (online or offline), the entire responsibility lies with the involved parties.
The platform does not endorse or bear responsibility for any decisions, actions, or consequences that emerge from such user-initiated connections.

Users Assume Full Risk of Interactions

By using the platform:

Users voluntarily engage with others at their own discretion.
They acknowledge and accept that the platform is not a mediator, counselor, or legal authority over user conduct and relationships.

Statement

"We shall not be held liable for any consequences, including but not limited to psychological, emotional, social, or legal harm, arising from interactions between users who connect via our platform. We do not control, endorse, or take responsibility for user behavior once connections are made, nor for any chaos or conflict resulting from such interactions."

3. Specific Areas of Liability

1. Privacy Violations

Liability arises if:

User data is mishandled, sold without consent, or breached due to negligence.
There's a violation of GDPR (Europe), CCPA (California), or DPDP (India).
Data is used beyond what was consented to during terms of service or without adequate transparency.

2. Hosting Illegal or Harmful Content

Liability applies if:

Hosting illegal content knowingly (e.g., child abuse material, hate speech).
Failing to remove flagged content within mandated timelines (as per India's IT Rules 2021, EU's DSA).
Promoting/selling banned substances or counterfeit goods.
Protected under Section 230 of the U.S. Communications Decency Act, but not immune when failing to act on flagged content.

3. Failure to Protect Minors

Liability if:

Underage users (under 13) create accounts without checks.
Algorithms expose minors to harmful/addictive content.
Inadequate age verification or parental controls.

4. Intellectual Property (IP) Infringement

Liability if:

Ignoring DMCA takedown notices.
Facilitating repeat copyright violations.
Profiting from infringing content knowingly.

5. Defamation or Harassment

Not directly liable unless:

Defamatory content isn't removed after reports.
Algorithmically amplified content causes real-world harm.
Ignoring coordinated harassment or doxxing campaigns.

6. Algorithmic Harm / Addiction

Legal scrutiny around:

AI promoting harmful content for engagement.
Lack of transparency in content curation.

7. Discrimination or Bias

Liability for:

Bias in moderation or algorithmic content delivery.
Using biased AI systems without disclosure.

8. Non-Compliance with Local Laws

Risk of fines, bans, or legal actions if:

Non-compliance with country-specific laws.
Failure to cooperate with law enforcement.
Not appointing compliance officers as required (e.g., India's IT Rules).

We operate as an independent platform and are not affiliated, associated, endorsed, or partnered with any educational institution, coaching center, university, examination board, government body, or other third-party entity unless explicitly stated.
Any institution names, course titles, exam references, or syllabi mentioned on our platform are used solely for informational purposes and derived through publicly available APIs or data sources.
We do not use any official logos, emblems, trademarks, or proprietary visual identities of such institutions.
Our use of institution-related terminology is generic and does not imply any official relationship, approval, certification, or endorsement.
We do not conduct, promote, or facilitate any trade practices, commercial tie-ups, seat allocations, admissions, or financial arrangements with educational institutions.
Any academic or institutional data shown in the app is informational, universal, and publicly recognizable, intended to help users better navigate or compare offerings.
By using the App, you acknowledge that any resemblance or reference to educational brands or institutes is for contextual clarity only and does not indicate any real-world association.

Your access and use of the Services is subject to this TOS and all applicable laws and regulations. In addition You shall not:

Core Prohibitions

Access or use the Services if You are not fully able and legally competent to agree to this TOS, unless your Parents consent in terms of this TOS
Modify, adapt, translate, reverse engineer, disassemble, decompile or create any derivative works based on the Services, including any files, tables or documentation (or any portion thereof) or determine or attempt to determine any source code, algorithms, methods or techniques embodied the Platform or any derivative works thereof
Distribute, license, transfer, or sell, in whole or in part, any of the Services or any derivative works thereof include any data obtained from the Platform
Market, rent or lease the Services for a fee or charge, or use the Platform to advertise or perform any commercial solicitation
Interfere with or attempt to interfere with the proper working of the Services, disrupt our website or any networks connected to the Services, or bypass any measures we may use to prevent or restrict access to the Services
Incorporate the Platform or any portion thereof into any other program or product. In such case, we reserve the right to refuse service, terminate accounts or limit access to the Services in our sole discretion
Use automated scripts to collect information from or otherwise interact with the Services
Impersonate any person or entity, or falsely state or otherwise misrepresent you or your affiliation with any person or entity, including giving the impression that any content you upload, post, transmit, distribute or otherwise make available emanates from the Services
Intimidate or harass another, or promote sexually explicit material, violence or discrimination based on race, sex, religion, nationality, disability, sexual orientation or age
Use or attempt to use another's account, service or system without authorisation from Us, or create a false identity on the Services
Use the Services in a manner that may create a conflict of interest or undermine the purposes of the Services

Content Upload Restrictions

Use the Services to upload, transmit, distribute, store or otherwise make available in any way (including for the purposes of creating and/or streaming content):

Files that contain viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful
Any unsolicited or unauthorised advertising, solicitations, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other prohibited form of solicitation
Any private information of any third party, including addresses, phone numbers, email addresses, number and feature in the personal identity document (e.g., Aadhaar, License Number, Passport, Bank account) or credit card numbers
Any content which does or may infringe any copyright, trade mark or other intellectual property or privacy rights of any other person
Any content which is defamatory of any person, obscene, offensive, hateful or inflammatory
Any content that would constitute, encourage or provide instructions for a criminal offence, dangerous activities or self-harm
Any content that is deliberately designed to provoke or antagonise people, especially trolling, or is intended to harass, scare, distress, embarrass or upset people
Any content that contains a threat of any kind, including threats of physical violence
Any content that is racist or discriminatory, including discrimination on the basis of someone's race, religion, age, gender, disability or sexuality
Any answers, responses, comments, opinions, analysis or recommendations that you are not properly licensed or otherwise qualified to provide
Use any automated systems of software to withdraw data from the Platform
Content that, in our sole judgment, is objectionable or which restricts or inhibits any other person from using the Services, or which may expose Us, the Services or its users to any harm or liability of any type
Violate any law, regulation, contract, intellectual property or other third-party right, or commit a tort while using the Services
Use the Services in any manner that could interfere with, disrupt, negatively affect, or inhibit other users from fully enjoying the Services, or that could damage, disable, overburden, or impair the functioning of the Services in any manner
Use any robot, spider, crawler, scraper, or other automated means or interface not provided by Us to access the Services or to extract data
Encourage or induce any third party to engage in any of the activities prohibited under this Section

Warranties And Representations By You

You represent, warrant and acknowledge that:

You are authorised to access and use the Platform in terms of this TOS; in particular, the jurisdiction where You reside, hold citizenship in such jurisdiction as mentioned under this TOS that allows You to utilize the Services
If You are using the Platform on behalf of or for the benefit of any organisation then it is assumed that You have the right to do so. The organisation and You will be jointly and severally liable for Your actions including any breach of this TOS
Your use of the Services is at Your own risk. You agree that We shall not be liable for any damage or harm arising out of Your use of the Services. The use of our Services is entirely at your discretion. Interactions with known or unknown persons may have unintended consequences and we strongly urge you to seek adult supervision and advice while using our Services or features. You have the option to stop using our Services at any time.

Important Notice: Violation of any of these prohibitions may result in immediate suspension or termination of your account and access to the Services, and may also expose you to legal liability.

The Platform is based in India. We make no claims concerning whether the Content may be downloaded, viewed, or be appropriate for use outside of India.
If you access the Platform, or the Content from outside of India, you do so at your own risk.
Whether inside or outside of India, you are solely responsible for ensuring compliance with the laws of your specific jurisdiction.

Please refer to Our privacy policy for information about how We collect, use, and share Your information.
Our Privacy Policy is available here. [Link]

Platform Discretion

We may, at Our sole discretion and without liability to You, with or without prior notice and at any time, modify, temporarily suspend or permanently terminate Your access to all or a portion of any Services, suspend Your User Account; and/or edit Your account details.

Content Removal

We can remove any content or information that you share on the Service if we believe that it violates this TOS, our policies or we are permitted or required to do so by law. We can refuse to provide or stop providing all or part of the Service to you (including terminating or disabling your access to our features) immediately to protect our community or services, or if you create risk or legal exposure for us, violate this TOS or our policies, if you infringe other people's intellectual property rights, or where we are permitted or required to do so by law.

Service Changes

We can also terminate or change the Service, remove or block content or information shared on our Service, or stop providing all or part of the Service at any time.

Content Persistence

Content you share with others on the Platform may continue to exist on the Platform even if you leave the Platform. We may backup, archive and retain your User Content even if you terminate or deactivate your account, or delete or remove specific User Content. The Platform and its users may retain and continue to use, store, display, reproduce, re-pin, modify, create derivative works, perform, and distribute any of your User Content that other users have stored or shared on the Platform.

Termination by User

You may also at Your sole discretion terminate Your Account by sending us a written request stating Your intentions to do so. Upon the receipt of Your request, We will provide You with a written notice of 30 (Thirty) days ("Notice Period") to permanently terminate Your Account.

No Liability

We will not be liable for any losses suffered by You resulting from any modification of any Services or from any suspension or termination of Your access to all or a portion of any Services.

Effect of Termination

In the event of discontinuation of all Services or other termination of Your right to access all Services: (a) We may delete or deactivate Your User Account and all related information and files in such account without liability to You; and (c). We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Grievance Form

If you believe that your content has been removed in error, you can approach the Grievance Officer using this Grievance Form - https://www.batchmates-app.com/grievance-officer.

Neither the Company nor affiliates warrant that this Platform and Content are accurate, reliable or correct; that this Platform and Content will be available at any particular time or location; that any defects or errors in this Platform or Content will be corrected; or that this Platform or Content are free of viruses or other harmful components.

AS IS Provision

THIS PLATFORM AND THE CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" AND WE MAKE NO WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTIES OF ACCURACY, COMPLETENESS, TIMELINESS, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

No Warranty about Services

We provide no warranty about the Services. Without limiting the foregoing, We do not warrant that the Services will meet Your requirements or that it will be suitable for Your purposes.

User Responsibility

Unless required by law, we do not control what users may do or say, and we are not responsible for their (or your) actions or conduct (whether online or offline) or content (including unlawful or objectionable content).

Information Accuracy

The information provided on the Platform is for general information purposes only and is given in good faith. However, the information is selective, and We may not verify all information, which may not be complete or accurate for Your purposes and should not be relied upon without further enquiry.

You will defend, indemnify, and hold harmless the Company, its affiliates, and their respective shareholders, members, directors, officers, employees, attorneys, agents, representatives, suppliers and contractors (collectively, "Indemnified Parties") from any claim, demand, lawsuit, action, proceeding, investigation, liability, damage, loss, cost or expense, including without limitation reasonable attorneys' fees, arising out or relating to: Coverage Areas: 1. Your use of, or conduct in connection with, the Services 2. Your violation of this TOS 3. Your violation of any applicable law or the rights of any other person or entity If You are obligated to indemnify any Indemnified Party, We, at Our discretion, will have the right to control any action or proceeding and to determine whether We wish to settle, and if so, on what terms.

Without prejudice to Our other rights under this TOS, if You breach any terms of the TOS in any way, or if We reasonably suspect that You may have breached the TOS in any way, We may (without prejudice to other rights):

Remedial Actions

Send one or more formal warnings to You, if the breach can be remedied or corrected by You
Temporarily suspend Your access to Our Platform and suspend Your User Account
Permanently prohibit You from accessing Our Platform and Our Services
Block computers using Your IP address or contact any or all of Your internet service providers and request that they block Your access to Our Platform
Commence legal action against You, whether for contractual breach or otherwise

This TOS is governed by the laws of India.
Courts of Bangalore shall have exclusive jurisdiction over any disputes arising out of or in relation to this TOS.

Remedies

If You violate any of this TOS, We may, as We determine reasonably necessary to remedy or mitigate Your violation, delete all or part of such information transmitted by You, suspend or cancel Your User Account. We shall in no event be responsible or liable for any damage incurred by the user as a result of an action taken by Us pursuant to this paragraph.

Non-waiver

Our failure or delay in exercising any right, power, or privilege under this TOS shall not operate as a waiver thereof.

Severability

The invalidity or unenforceability of any of this TOS shall not affect the validity or enforceability of any other of this TOS, all of which shall remain in full force and effect.

Force Majeure

We will have no responsibility or liability for any failure or delay in performance of any Services, or any loss or damage that You may incur, due to any circumstance or event beyond Our control, including without limitation any flood, extraordinary weather conditions, earthquake, or other act of God, fire, war, insurrection, riot, labour dispute, accident, action of government, communications, power failure, or equipment or software malfunction.

Assignment

An Account cannot be sold or transferred. You are prohibited from buying or selling or exchanging accounts for cash or kind or any other value or for no value. You may not assign or transfer any right to use the Services or any of Your rights or obligations under this TOS without prior written consent from Us, including by operation of law.

Entire Agreement

This TOS contains the entire agreement and supersedes all prior and contemporaneous understandings between the parties regarding the Services on the Platform.

If you have any questions about these Terms of Service, please contact us at:

Email: connect@batchmates-app.com (We typically respond within 48 hours)
Grievance Form: https://www.batchmates-app.com/grievance-officer
Governing Law: India
Jurisdiction: Courts of Bangalore

BatchmatesTerms of Service

WELCOME TO THE BATCHMATES COMMUNITY!

1. ELIGIBILITY

Age Requirement

Student Status

College Verification

Legal Capacity

Compliance with Laws

Truthful Representation

Right to Deny Access

2. DEFINITIONS

"Platform"

"User", "You", or "Your"

"We", "Us", or "Our"

"Content"

"Services"

"College ID"

"College Code"

"Account"

"Applicable Law"

3. YOUR CHOICE TO USE APP

Voluntary Use

Personal Use Only

Autonomous Participation

Binding Action

Account Accuracy

Respect for Other Users

Platform Integrity

No Unauthorized Automation

Acknowledgment of Risk

4. YOUR VOLUNTARY OPT IN AND PURPOSE OF USE

5. ACCOUNT REGISTRATION AND SECURITY

Account Creation

Eligibility Verification

Account Credentials

Unauthorized Access and Notification

Account Activity Responsibility

Account Suspension and Temporary Disablement

Account Deletion by User

Account Reactivation

Protection Against Account Information Theft

Multiple Accounts Prohibition

Security Updates

Prohibited Activities

6. RIGHTS AND PERMISSIONS YOU GRANT US

Personalized Experience

Relevance and Smart Engagement

Communication and Notifications

Inviting Friends on Your Behalf

Feedback and Feature Usage

SMS Access

Photo & Media Uploads

Location Access (If Applicable)

Device-Level Permissions

Revoking Permissions

Data Protection Compliance

No Unauthorized Commercial Use

7. INFORMATION WE COLLECT

1. Information You Provide Directly

1.1 Account Registration Data

When We Request It

Scope of Access

Purpose of Collection

Data Storage and Security

User Rights and Control

1.2 Eligibility and Verification Data

When We Request It

Scope of Access

Purpose of Collection

Data Storage and Security

User Rights and Control

1.3 Profile Enrichment and Voluntary Information

When We Request It

Scope of Access

Purpose of Collection

Data Storage and Security

User Rights and Control

1.4 Task Engagement Data

When We Request It

Scope of Access