This Privacy Policy describes the types of data that BATCHMATES, as the Platform's operator and owner, may collect from you on our website (batchmates-app.com) or mobile applications. This policy applies to:

• Our website (https://batchmates-app.com)
• Mobile applications ("Batchmates")
• All associated services we provide
• Any integrated platforms or features we operate

By accessing or using our Platform, you acknowledge that you have read and agreed to this Privacy Policy.

• You understand how we collect and use your data
• You consent to our privacy practices as outlined here
• You agree to the terms and conditions of data processing
• You accept our approach to protecting your information

This Privacy Policy complies with the following Indian data protection and privacy laws:

• Digital Data Protection Act, 2023 ('DPDP Act')
• Information Technology Act, 2000 (Section 43A, 72A)
• Information Technology (Intermediaries Guidelines and Digital Media Ethics Code) Rules, 2021
• Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 ('SPDI Rules')

In compliance with Section 5 of the DPDP Act, this policy serves as notice on collection of your Personal Data.

• What data we collect: Categories of personal information
• Why we collect it: Purposes for data processing
• How you can control it: Rights under Sections 6(4) and 13
• How to raise concerns: Complaint procedures to the Data Protection Board

You have the legal capacity to enter into a legally binding contract under Indian law, specifically the Indian Contract Act, 1872. This means you are of legal age (18+), sound mind, and not disqualified by law. Students under 18 require verified parental/guardian consent.

You consent to the collection, use, sharing, and disclosure of your data in accordance with this Privacy Policy. Consent is free, specific, informed, unambiguous, and withdrawable.

You have read, understood, and agreed to the practices and policies outlined in this Privacy Policy. It is your responsibility to read the policy broadly before using the platform.

We retain the right to alter this Privacy Policy at any time. We will notify you of material changes, but minor clarifications may occur without notice. Your continued use implies acceptance.

If you access our services from overseas, you are responsible for compliance with local laws. You acknowledge data may be transferred to India and Indian law governs this agreement.

You should review this Privacy Policy regularly to stay informed of any changes. We recommend checking upon each login or at least annually.

You agree to the collection, use, storage, disclosure, and other processing of your Personal Data in accordance with this Privacy Policy. This covers data you provide, usage data, derived information, and metadata.

If you submit Personal Information about others, you confirm that you have permission to do so. You are responsible for obtaining their explicit consent and informing them of our privacy practices.

You consent to us contacting you through SMS, instant messaging, phone calls, and email. This includes transactional, promotional, administrative, social, and support communications.

We may reject any submission made by you at any time without assigning any reason, for reasons including quality control, guidelines enforcement, or legal compliance.

We require contact information of friends and acquaintances you may be interested in engaging with. This facilitates connections and enables network building.

We may collect Sensitive Personal Data including passwords (encrypted), financial info, health conditions (for accessibility/support), gender/sexual orientation (optional), and biometric info (device-level only).

We use cookies, web beacons, local storage, and device fingerprinting to enhance platform functionality, personalize experience, and ensure security.

• Cookies: Session, persistent, authentication, analytics
• Web Beacons: Page view tracking, email open rates
• Local Storage: Preferences, cached data
• Device Fingerprinting: Fraud prevention, security

Information you actively give us, such as account registration details, profile info, connection lists, content you post, and preferences.

• Account Registration: Name, email, phone, college details
• Profile: Photos, bio, interests
• Content: Posts, messages, comments

Information automatically gathered, including platform usage, device info, transaction history, technical data, location (with permission), and activity logs.

To fulfill our duties in connection with your requests for goods and services via the Platform.

• Create/maintain account
• Enable features
• Process requests
• Customer support

To carry out audits and quality control processes to comply with legal obligations and ensure regulatory compliance.

To run and maintain the Platform to enhance user experience and overall company health.

To analyze resource usage, fix issues, and improve our Products and Services.

For processing and delivering your purchases, managing subscriptions, and handling refunds.

Contacting users for updates, service, order confirmation, or promoting new items.

To provide you with access to our Platform, authenticate identity, and maintain session security.

To investigate, prevent, or take action regarding unlawful activity, suspected fraud, or safety threats.

Data analysis, trend monitoring, and algorithm development for rating systems and recommendation engines.

To communicate information about promotions, alerts, changes/updates, or fees.

To respond to your requests, improve our Platform, and communicate with you.

To collect, analyze, and use de-identified information for business purposes, research, and marketing.

The right to access information we hold about you, obtain processing details, and access a list of third parties that have your data.

• Request copy of personal data
• Know processing purposes
• Response within 30 days

The right to withdraw consent to our continued processing of information at any point, subject to legitimate processing reasons.

The right to seek, correct, update and modify information available with us to ensure accuracy.

The right to nominate an individual who, in the event of your death or incapacity, can exercise your rights.

The right to seek cancellation or erasure of your personal data when it is inadequate, excessive, or unnecessary.

You may report any act or omission in exercise of your rights using our Grievance Form or by writing to us.

• Submit complaints via email or form
• Resolution within 15 days
• External recourse: Data Protection Board of India

Access to account info, modification capabilities, opt-out/opt-in controls, and privacy settings.

We use industry-standard encryption (TLS/SSL, AES-256), secure servers, and regular security audits to protect your data.

In case of any security breach, we will notify you and relevant authorities within the timeframes required by law (usually 24-72 hours).

Only authorized personnel have access to personal data, limited to necessary business purposes with role-based restrictions.

We retain your data only for as long as necessary. Active account data is kept while active; transaction records for 7 years; support comms for 2 years.

Your data is stored on secure servers with regular backups and disaster recovery protocols. Primary storage in India.

All third-party service providers are required to maintain equivalent security standards for any data they process on our behalf.

Email: connect@batchmates-app.com Response Time: Typically within 48 hours. We sort: General privacy questions, data access/correction requests, account inquiries.

For complaints under the DPDP Act. Name: Aaryaan Singhania Email: support@batchmatesapp.com Mobile: +91 8591889767

If unsatisfied with our response, you can file a complaint with the Data Protection Board of India (details to be announced by government).

Business: connect@batchmates-app.com Legal: legal@batchmatesapp.com Press: press@batchmatesapp.com

Material changes via email/in-app with 30-day notice. Minor changes immediate with updated date.

Continue using (accept), Review changes, Contact us, Withdraw consent, or Exercise rights.

Previous versions available on request. Current Version: 1.0. Effective: June 1, 2025.

Users must be 18+. Parental consent required for under 18. Enhanced privacy controls for minors.

We ensure adequate protection mechanisms and standard contractual clauses for international transfers.

Used for friend suggestions, content, spam/fraud detection. You have the right to opt-out or request human review.

Right to receive data in structured format and transfer to another service.